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Primal Bloom FAQs

What is CBD?

CBD comes from the flowers and leaves of the CBD plant. 

CBD has an effect on the human body because we, as humans, have a vast network of receptors, called the endocannabinoid system. This helps us maintain our overall wellness and keep our body moving physically. CBD fits perfectly into these receptors, helping the body in its efforts to keep us in good health.


Is CBD legal?

CBD is legal in many countries all around the world, including the USA.


How is CBD different from marijuana?

Industrial CBD is defined by the Federal Farm Bill Act of 2014 as a Cannabis plant that expresses less than 0.3% THC. CBD is regulated by the Department of Agriculture just like corn, wheat, or soybeans. Marijuana is termed as a Cannabis plant that expresses a THC content over 0.3%.


How do I use CBD products?

Whenever you feel that you need relief, simply administer our CBD Drops, Capsules, or Soothing Cream, serving should depend on your personal needs, body weight, tolerance, etc… You can use CBD consumables (drops, and capsules) with or without food.


How often should I use CBD products?

Our CBD products offer a safe and effective formulation that can easily be integrated into a regular diet and on a daily basis. In short, CBD is safe to take whenever you feel you are suffering from discomfort, immobility, anxiety, or just lacking general wellness.


Is CBD safe? Does it have any side effects?

Yes, CBD is totally safe, although in some cases side effects can include nausea, fatigue, and irritability.  


How should I store your products?

All products should be stored at room temperature. 

Exposure to heat, light, and air all play a huge role in the shelf life of CBD, proper storage is essential. In order to prolong the shelf life of CBD, it’s best to avoid these elements as much as possible. The best place to store your CBD is in a cool, dark environment.


How can I contact Primal Bloom?

Simply send us an email at and we will get right back to you. Or, if you want even faster support, feel free to call us at 1 (205) 736-3606, Mon–Fri 9am – 5pm EST, and Sat 10am - 5pm EST. If our phone lines are ever busy please use other forms of communication such as email, and also Facebook messenger on our Primal Bloom company page Once a Customer Service Support Center agent is available, they will respond to your request.


How long will it take for my products to arrive? 

We offer fast shipping & handling so you can get your product as quickly as possible.

We ship Monday through Friday and most orders received by 4PM EST will ship that same day. If an order is received over the weekend, it will ship the following business day. Your tracking link will be generated and sent to you within 24 hours.

The cost of shipping will be calculated at purchase, but domestic orders of $75 or more will be shipped free of charge within the United States.


Where do you ship your products?

We ship to the entire continental United States (with the exception of Alaska, Hawaii, Iowa, Idaho, & South Dakota). Each package will ship via UPS but depending on your location, the local post office may make the final delivery to your home. We do not ship internationally at this time.


Do you offer a money-back guarantee? 

Yes, of course! We want you to be 100% satisfied with all the products you buy at the Primal Bloom Store. If you're not entirely happy with your purchase we will refund your money in full, or exchange the products - for 90 days. No questions asked. All you need to do is contact our customer support or simply call us at: (205) 763-3606


How do I return a product? 

All you need to do is contact our customer support at or simply call us at: 1 (205) 763-3606

For more information visit our refund policy: 

Do you ship to locations outside of The United States? 

We do not ship internationally at this time.


Can I take your products if I have a medical condition? 

Although CBD can have a positive effect on some medical conditions, never start using a new product or supplement without first consulting your doctor.


Do I get high from CBD?

No, our CBD contains less than 0.3% THC. CBD will not get you “high”, however, many people use it to help maintain a clear mind and stay active!


Will the CBD in your product come up in a drug test? 

We are unable to make any claims or guarantees regarding the use of our products and drug tests, as tests vary as to what compounds are being analyzed.


Are there any allergy concerns with your products? 

Always read the label fully before taking any new supplements, if you are unsure about anything contact your physician before taking. Our CBD Extract Drops do contain tree nuts – so avoid this product if you are allergic.

Always read the label fully before using any new creams/topicals, consult your dermatologist and/or doctor before using.


Do you offer special offers at the end of the checkout process? 

At times, we offer special discounts after a customer has purchased one of our products at the regular price (minus discounts, if available). These offers could be for the same product at a steep discount or a related product. 

We think these special offers after the checkout are a win-win situation for both our customers and Primal Bloom: We save on marketing dollars needed to present our products to you, and the customer saves by getting those marketing dollars passed down to them.


How many bottles/containers should I select when purchasing? 

To take full advantage of our discounts, we recommend buying 6 to 12 containers of any Primal Bloom product. You are always protected by our 90-day money-back guarantee, so you have plenty of time to enjoy the long term benefits. Please have a look at “What is the shelf life of my...?” on each product's specific FAQ section within its page to learn more about the shelf life of every Primal Bloom product.


Is CBD Drops safe for dogs? 

Our products are safe for dogs, but never give your pet any CBD products without consulting your vet first. Remember that our products are formulated for the needs of humans, so consider giving a smaller serving to your pet. Do not apply topical products to your pets.