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A new wellness brand by Primal Harvest™ A new wellness brand by Primal Harvest™

FAQ

Primal Bloom FAQs

What is Hemp Oil?

Hemp Oil comes from the flowers and leaves of the hemp plant. 

Hemp Oil has an effect on the human body because we, as humans, have a vast network of receptors, called the endocannabinoid system. This helps us maintain our overall wellness and keep our body moving physically. Hemp Oil fits perfectly into these receptors, helping the body in its efforts to keep us in good health.

 

Is Hemp Oil legal?

Hemp Oil is legal in many countries all around the world, including the USA.

 

How is hemp different from marijuana?

Industrial Hemp is defined by the Federal Farm Bill Act of 2014 as a Cannabis plant that expresses less than 0.3% THC. Hemp is regulated by the Department of Agriculture just like corn, wheat, or soybeans. Marijuana is termed as a Cannabis plant that expresses a THC content over 0.3%.

 

How do I use Hemp Oil products?

Whenever you feel that you need relief, simply administer our Hemp Oil Drops, Capsules, or Soothing Cream, serving should depend on your personal needs, body weight, tolerance, etc… You can use Hemp Oil consumables (drops, and capsules) with or without food.

 

How often should I use Hemp Oil products?

Our Hemp Oil products offer a safe and effective formulation that can easily be integrated into a regular diet and on a daily basis. In short, Hemp Oil is safe to take whenever you feel you are suffering from discomfort, immobility, anxiety, or just lacking general wellness.

 

Is Hemp Oil safe? Does it have any side effects?

Yes, Hemp Oil is totally safe, although in some cases side effects can include nausea, fatigue, and irritability.  

 

How should I store your products?

All products should be stored at room temperature. 

Exposure to heat, light, and air all play a huge role in the shelf life of Hemp Oil, proper storage is essential. In order to prolong the shelf life of Hemp Oil, it’s best to avoid these elements as much as possible. The best place to store your Hemp Oil is in a cool, dark environment.

 

How can I contact Primal Bloom?

Simply send us an email at support@primalbloom.com and we will get right back to you. Or, if you want even faster support, feel free to call us at 1-631-769-2203, Mon–Fri 9am – 5pm EST, and Sat 10am - 5pm EST. If our phone lines are ever busy please use other forms of communication such as email, and also Facebook messenger on our Primal Bloom company page https://www.facebook.com/primalbloomusa. Once a Customer Service Support Center agent is available, they will respond to your request.

 

How long will it take for my products to arrive? 

We offer fast shipping & handling so you can get your product as quickly as possible. Orders received before 4pm EST Monday-Friday will ship the same day. Transit times are 3-4 days for standard shipping and we offer an upgrade for next day air shipping as well. Please allow for an extra 4-6 days for shipments to Hawaii or Alaska. For international shipping, see our shipping policy.

 

Where do you ship your products?

We ship our products to most states in the USA. Due to US federal regulations, we ship Hemp Oil products to all US states except Idaho, Wyoming, and South Dakota. We do not ship to these states. We do not ship internationally at this time.

 

Do you offer a money-back guarantee? 

Yes, of course! We want you to be 100% satisfied with all the products you buy at the Primal Bloom Store. If you're not entirely happy with your purchase we will refund your money in full, or exchange the products - for 90 days. No questions asked. All you need to do is contact our customer support atsupport@primalbloom.com or simply call us at+1 631-769-2203

 

How do I return a product? 

All you need to do is contact our customer support atsupport@primalbloom.com or simply call us at+1 631-769-2203

 

Do you ship to locations outside of The United States? 

We do not ship internationally at this time.

 

Can I take your products if I have a medical condition? 

Although Hemp Oil can have a positive effect on some medical conditions, never start using a new product or supplement without first consulting your doctor.

 

Do I get high from Hemp Oil?

No, our Hemp Oil contains less than 0.3% THC. Hemp Oil will not get you “high”, however, many people use it to help maintain a clear mind and stay active!

 

Will the Hemp Oil in your product come up in a drug test? 

We are unable to make any claims or guarantees regarding the use of our products and drug tests, as tests vary as to what compounds are being analyzed.

 

Are there any allergy concerns with your products? 

Always read the label fully before taking any new supplements, if you are unsure about anything contact your physician before taking. Our Hemp Oil Extract Drops do contain tree nuts – so avoid this product if you are allergic.

Always read the label fully before using any new creams/topicals, consult your dermatologist and/or doctor before using.

 

Do you offer special offers at the end of the checkout process? 

At times, we offer special discounts after a customer has purchased one of our products at the regular price (minus discounts, if available). These offers could be for the same product at a steep discount or a related product. 

We think these special offers after the checkout are a win-win situation for both our customers and Primal Bloom: We save on marketing dollars needed to present our products to you, and the customer saves by getting those marketing dollars passed down to them.

 

How many bottles/containers should I select when purchasing? 

To take full advantage of our discounts, we recommend buying 6 to 12 containers of any Primal Bloom product. You are always protected by our 90-day money-back guarantee, so you have plenty of time to enjoy the long term benefits. Please have a look at “What is the shelf life of my...?” on each product's specific FAQ section within its page to learn more about the shelf life of every Primal Bloom product.

 

Is Hemp Oil Drops safe for dogs? 

Our products are safe for dogs, but never give your pet any Hemp Oil products without consulting your vet first. Remember that our products are formulated for the needs of humans, so consider giving a smaller serving to your pet. Do not apply topical products to your pets.